To answer your questions on the HRworks support hotline even better, HRworks provides you with the AnyDesk program for free. AnyDesk gives an HRworks consultant (with your permission) the opportunity to see your screen and answer your questions even faster.
If you need help from the support team and the insight of an HRworks employee into your system, you have the option of activating the data protection mode. If the data protection mode is active, all personal data in your account is anonymized and cannot be viewed by the consultant.
You can start AnyDesk right here. Afterwards enter the destination address that you received from your consultant.